Tag Archives: servant-leadership

Community and Servant-Leadership

Community has been a recurring theme throughout the World Café conversations and events, with many descriptors alluding to communal practices and relationships needed for learning to happen. Reciprocity, connection, supportive, affirmation, and other words expressing interactions suggest community. The summary posters of the March 17, 2012 World Café Event confirmed this recurring theme of community and the table posters, to being posted, also bear this out. The theme of community is important not just in learning, but in life itself. Without community, can life and learning be as meaningful?

Parker Palmer recently shared in a Facebook posting: “Community does not mean living face-to-face with others—it means never losing the awareness that we are connected with each other…”

The servant-leadership conference I attend in Portland reinforced that, although community continually evolves, as a value it can remain intact. Here are some examples.

Professor Shann Ferch, from Gonzaga, spoke about the “beloved community” that the late Martin Luther King so eloquently referred to. It is the necessity to see each other, including oppressors and those who have done harm to us, as human. Dr. Ferch also quoted Viktor Frankl: “We are made to turn outward, toward another human being to whom we can love and give ourselves. … Only when in service of another does a person truly know his or her humanity.”

We easily dismiss these references to community as the extreme and needed actions and words of those in different settings. After all, Dr. King led the Civil Rights movement in its halcyon days and paid the ultimate sacrifice. Dr. Frankl survived the atrocities of concentration camps during World War II. What do their experiences have to do with simply getting through the day?

Kirk Young, a colleague from Gonzaga, elaborated on what could be understood as community in the form of a value. The communities we choose to belong to share one common ingredient: intimacy. Ferdinand Tonnies, a German sociologist, used the word gemeinschaft and described this form of community as “a tighter and more cohesive social entity. [It is] exemplified in family and kinship” suggesting when humans gather in community, intimate experiences are shared. Members share the good, the bad, and grow together towards common purposes, thus are mission driven. Values and mission serve as glue for community.

Father John Dear, a Jesuit priest, proposed in The Rebel Jesus, a second, mostly unnoticed miracle occurred during the Sermon on the Mount: the forming of community. Community allowed people to see the human nature of each other as Jesus instructed those closest to him to organize the large group (some believe well over 5,000 people) into small, more intimate groupings of about 50 people. Father Dear suggested that in these small communities, people interacted differently and shared as they made connections with those now close to them. People were no longer strangers; because moments before they were simply part of a large and increasingly hungry throng. In contemporary parlance, they were statistics.

By witnessing the humanity in each other, we form community and share intimacy without fear. Our humanity is the one thing we share with others and through it, we find purpose to gather and create community around the universality of human values and the value of humans.

Politics as Usual

We are in the midst of a provincial election and I find myself in a quandary of who to vote for. This is an essential question and served as a catalyst for examining the issues. The concerns that emerged are the inability of politicians to stop using catch phrases, stop making illogical promises, and stop thinking all the electorate do not get it.

Danielle Smith, the leader of the Wildrose Alliance, claimed her party, if they formed the government, would act as servant-leaders. Her logic is that they would serve the interests of the people of Alberta. Robert Greenleaf proposed the ultimate test of servant-leadership is the growth of those most marginalized within an organization or society. What would Ms. Smith do for those who have the least, live on the street, are undereducated, and lack access to supports they require to grow as people? Several days later she promised, when a surplus budget was achieved, her government would pay each Albertan $400/year. What does that do for those who are most needy? I submit, if the roughly $1.2 billion that amounts to was used to upgrade, not close, schools in settings with the greatest need and further transformed them into community hubs to provide a broad range of social, health, and educational supports for people in those communities, there would be money left. For those living on the streets, allocate resources to responsible charities to help people in need. There would still be money left. When a similar enticement was sent out some years ago, I turned it over to a charity but not everyone is able or willing to do that. I believe governments, modeling true servant-leadership, have mechanisms to effectively develop and distribute resources. Moreover, I can only think of a handful of politicians who deserve the label of servant-leaders. Liberal Senator Romeo Dallaire and former Conservative MP Doug Roche, come to mind. Surely, Ms. Smith is not suggesting she and her party fit that mold?

Premier Alison Redford made promises, as well. She seems to have fallen out of favour with some media people and is taking a bit of a hit. My concerns are about building a number of schools and refurbishing others. Besides asking where the money will come from, what happened to the concept of transformative education? That term suggests the possibility of real conversations about public education happening at and with the grassroots in this province. Are politicians not aware of a growing trend towards alternative, private, and home school decisions made by families in this province? It seems to go unnoticed by politicians and bureaucrats alike. What does this trend mean to the future of public education? This question is long overdue; and we need to consider it and develop real, meaningful dialogue around it. If we consider the increasing usage of technology in our lives, do schools have to be buildings or is that, in some cases, an outmoded way of thinking? Surely, Ms. Redford and her party do not think they are promising anything transformative in public education? Keep in mind, there are other areas requiring transformation. What would transformation of education, health care, social services, and environmental stewardship look like in this province?

The most likely candidates for the Premier’s office make promises, use catch phrases, and will spend money and resources in ways that perpetuate the status quo. Both are nominally politically conservative, but what are they trying to conserve? I want to conserve things, too—the environment, public education, affordable, accessible health care, and a social support system working for all citizens of Alberta. This conservation assumes a different view of community, leadership, conversation, and resource development. No politician or media shill has the right to say they speak for all Albertans until they have spoken to all Albertans. When did that happen? Will it ever happen?

Community and its Role in Learning

Community has been a recurring theme throughout the World Café conversations and events, with many descriptors alluding to communal practices and relationships needed for learning to happen. Reciprocity, connection, supportive, affirmation, and other words expressing interactions suggest community. The summary posters of the March 17, 2012 World Café Event confirmed this recurring theme of community and the table posters, to be posted, also bear this out. The theme of community is important not just in learning, but in life itself. Without community, can life and learning be as meaningful?

Parker Palmer recently shared in a Facebook posting: “Community does not mean living face-to-face with others—it means never losing the awareness that we are connected with each other…” This link is to a short video of Dr. Palmer discussing the Myth of the Individual.

The servant-leadership conference I attended in Portland reinforced that, although community continually evolves, as a value it can remain intact. Here are some examples.

Professor Shann Ferch, from Gonzaga University, spoke about the “beloved community” that the late Martin Luther King so eloquently referred to. It is the necessity to see each other, including oppressors and those who have done harm to us, as human. Dr. Ferch also quoted Viktor Frankl: “We are made to turn outward, toward another human being to whom we can love and give ourselves. … Only when in service of another does a person truly know his or her humanity.”

We easily dismiss these references to community as the extreme and needed actions and words of those in different settings. After all, Dr. King led the Civil Rights movement in its halcyon days and paid the ultimate sacrifice. Dr. Frankl survived the atrocities of concentration camps during World War II. What do their experiences have to do with simply getting through the day?

Kirk Young, a colleague from Gonzaga, elaborated on what could be understood as community in the form of a value. The communities we choose to belong to share one common ingredient: intimacy. Ferdinand Tonnies, a German sociologist, used the word gemeinschaft and described this form of community as “a tighter and more cohesive social entity. [It is] exemplified in family and kinship” suggesting when humans gather in community, intimate experiences can be shared. Members share the good, the bad, and grow together towards common purposes, thus are mission driven. Values and mission serve as glue for community.

John Dear, a Jesuit priest, proposed in The Rebel Jesus, a second, mostly unnoticed miracle occurred during the Sermon on the Mount: the forming of community. Community allowed people to see the human nature of each other as Jesus instructed those closest to him to organize the large group (some believe well over 5,000 people) into small, more intimate groupings of about 50 people each. Father Dear suggested that in these small communities, people interacted differently and shared as they made connections with those now close to them. People were no longer strangers; whereas moments before they were simply part of a large and increasingly hungry throng. In contemporary parlance, they were statistics.

By witnessing the humanity in each other, we are better able to form community and share intimacy without fear. Our humanity is the one thing we can claim to share with others and in this, we find purpose to gather and form community around the universality of human values.

Servant Leadership — An Overview

Leadership came up several times in the first three World Cafe events including an explicit reference to servant-leadership which I feel it is a concept worth exploring. Serving and opening a path to leadership should have merit in education and I want to expand on the characteristics used to describe the servant-leader. I drew extensively from an article written by Larry Spears (2004) called Practicing Servant Leadership. Spears was the CEO at the Robert K. Greenleaf Center for Servant-Leadership. Its namesake, Robert Greenleaf, was the person responsible for developing and articulating servant-leadership.

A definition cited by Spears was servant-leadership “begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. The difference manifests itself in the care taken by the servant–first to make sure that other people’s highest priority needs are being served.” Making sure people’s highest priority needs are served came up several times in our conversations. Words such as community, safe, listening, empathy, and compassion are a small sampler of descriptors provided in conversations. The following represent 10 characteristics attributed to a servant-leader, drawn from Greenleaf’s writings.

1. Listening: This can be broken into two parts. There is a deep listening to others, but also quiet reflection. Listening deeply to others represents compassion and quiet.regular reflection reveals wisdom.

2. Empathy: Through listening to others to understand, the servant-leader seeks empathy to accept and recognize special and unique spirits of those he/she listens to. Empathy calls for appropriate behaviour or acceptable performance from those being led.

3. Healing: The relationship between the servant and others carries an implicit message. There is a search for wholeness, integrity and completeness of the person. To be whole, one must feel listened to and served.

4. Awareness: Awareness is a disturber and awakener. The servant-leader is aware of both internal and external landscapes allowing for an integrated, holistic person to emerge. This awareness is a seeking to understand issues related to values and ethics.

5. Persuasion: This refers to the servant-leader using persuasive rather than positional power to make organizational decisions. Persuasion acts to build consensus rather than using coercion, manipulation, or power.

6. Conceptualization: This is the ability to balance the need to ‘dream great dreams’ and simultaneously remain focused on day-to-day functions of an organization.

7. Foresight: Allows the servant leader to learn lessons from the past, the immediate realities of the moment, and potential consequences that might arise in the future.

8. Stewardship: The rubric of servant-leadership is one in which all CEO’s, staff, and trustees act as stewards holding something in trust for the greater good of society. Stewardship is based on openness and persuasion rather than power and control.

9. Commitment to the growth of people: This is the responsibility to nurture the growth of each individual in a community. Members are allowed to reveal their gifts and, in turn, serve.

10. Building community: The servant-leader is aware of a shift from local community to large institutions to global networks as the primary shaper of human lives. This awareness calls the servant-leader to search for and identify various means to build and sustain community.

Greenleaf proposed the best test of the servant-leader is to ask, “Do those served grow as people? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? What is the effect on the least privileged in society? Will they benefit or at least not be further deprived?”

When I consider the best test, I am inclined to further wonder, “Is the role of a teacher ideal to serve? Is the role of teachers, in whatever capacity, best defined by asking: do children in their care become healthier, wiser, freer, more autonomous, and more likely to become servants?” I include a vast grouping of people as teachers because many are called to serve and teach in various capacities. Parents and family members want their children to grow just as teachers in schools want their students to grow.